“Health Care in the Muslim Community” Action Guide

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Health Care in the Muslim Community

“Health Care in the Pulpit” (HCP) is a highly successful national program launched by Get Covered America (GCA) and our national partners to ensure the faith community continues to be engaged in the education and outreach efforts around the Affordable Care Act open enrollment period. The goal of these events is to inspire people of faith to take action in their communities in support of new health coverage options made available by the Affordable Care Act. “Health Care in the Muslim Community” (HCMC) is the component of this program directed to the Muslim community.

This “Health Care in the Muslim Community Action Guide” includes an outline of the process of conducting events followed by an event calendar.

Program Overview

The three activities described below could be conducted in the Muslim community during the enrollment period.

  • Conduct a “Health Care in the Muslim Community” Tabling Event. Imam, or other religious leader(s) and Muslim community representatives speak on the impact of being uninsured and the value of enrolling in health coverage during appropriate events; volunteers table and recruit others to volunteer to educate and outreach to the uninsured.
  • Launch a “Heal-the-Neighborhood” Health Outreach Team. A group of volunteers representing the Muslim community receive training by GCA to conduct outreach in your local community.
  • Host a “Health Care Enrollment Summit”. Connect with other Muslim organizations in your community and plan a Health Care Enrollment Summit made up of panelists from the religious community, health advocacy and community-based organizations. The Summit offers an opportunity to educate and engage communities regarding the marketplaces; partner with Navigators and/or Certified Application Counselors (CACs) to be on-site to provide enrollment assistance. Consider holding the event at a local Muslim Community Center or in a room in the mosque (if appropriate.)

“Health Care in the Muslim Community” Tabling Events

An Imam or other Muslim community leader delivers a message around the moral imperative of being insured and the community impact of being uninsured or underinsured. The follow-up “HCMC Tabling Event” is scheduled for a religiously-acceptable time when a large segment of the community would be available.

  • Get Covered America can train your Outreach team to staff a table and talk about health coverage and have the uninsured complete contact cards for follow up or GCA can provide volunteers. Contact cards are used to collect contact information from consumers who would like more information about health coverage. GCA follows up to ensure those consumers connect to the enrollment process.
  • Promote the event via mosque and Muslim community bulletins/announcements, email lists and/or social media networks (Facebook, Twitter, Instagram.)

Launch a “Heal-the-Neighborhood” Outreach

Following the Tabling Event, the Outreach Team can identify a group of volunteers to be trained to participate in the “Heal-the-Neighborhood” program, which will reach the uninsured by actively conducting consumer outreach at local schools, grocery stores, community centers and events/fairs within the community.

  • Volunteers work with GCA staffers to undergo a consumer outreach training and to set up an outreach plan.
  • Volunteers identify a team leader who can schedule and organize volunteers to conduct outreach and stay in contact with the GCA staffer for materials and data entry assistance.
  • Team leader identifies key k-12 schools, health centers, community centers, service organizations, civic organizations, grocery stores, and other places in the Muslim community that could serve as meeting points for community residents.
  • Volunteers reach out to these businesses, schools and organizations to identify the best way to share outreach literature and identify opportunities to hold community forums and info sessions.

“HCMC Health Coverage Enrollment Summits”

Building on the momentum that you’ve built during the “Health Care in the Muslim Community” event and “Heal the Neighborhood Program,” you can choose to host health coverage summits to engage a broader swath of the community. “HCMC Health Coverage Enrollment Summits” are an effective way to convene a panel of high-level community leaders, providers, and religious leaders while also engaging and enrolling the uninsured. You can coordinate with local Navigators or Certified Application Counselors (CACs) to be on site to conduct enrollment activities.

  • Reach out to potential partners from various communities to assess interest in convening an event.
  • Develop an agenda and panel of speakers – should be a diverse group of Navigators, providers, advocates, religious leaders, and community leaders. (See below for agenda sample).
  • Secure a location. Be sure that there is adequate space to set up tables with laptops so that consumers can be enrolled.
  • If media will be invited, develop a media plan, so that this is broadly publicized and identify media spokespersons.
  • Prepare fliers/e-announcements so that partners can broadly advertise this event among their network and their communities. Ensure you’ll have enough Navigators and CACs, adequate technology to ensure a smooth enrollment.

Sample Health Summit Agenda (90 minutes)

  • Opening Prayer by religious leader
  • Moderator introduces the panel
  • Panel discussion: Moderator asks a set group of questions to the panel for them to answer for the audience, open up the floor for additional questions. (Your planning group should decide if they want to build in a mechanism for people to submit questions ahead of time or you can have an open Q and A session.)
  • Call to Action: Moderator asks everyone in attendance to take the time to visit the enrollment hall where there will be Navigators available to walk them through the enrollment process. Those that are already insured can visit the GCA table to sign up to volunteer.
  • Enrollment: Navigators begin enrolling people. (This can also be underway during the panel discussion.)

Tips:

  • Plan for a space that will fit the number of people you expect to draw. This event ideally should take place in a large worship space, convention or community center, or exhibition hall. If you anticipate a large crowd, make sure there is a sizable hallway that can handle the flow of traffic as people enroll.
  • Location must have great technology (AV, Wi FI, Laptop plugs, etc.) in order to ensure adequate access to the internet to conduct the enrollment piece successfully.
  • Work closely with Navigators/CACs to ensure the timing and logistics are compatible with a smooth enrollment process.
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