December 1 – December 7, 2015

Coming Up: December 15 Deadline to Enroll in Coverage for January 1: For states using HealthCare.gov and most state-based marketplaces, December 15 is the last day to enroll in marketplace coverage that begins on January 1. Massachusetts, Rhode Island, and Washington State set December 23 as the deadline. Deadlines are powerful motivators, and outreach and enrollment stakeholders are preparing for an influx of consumers leading up to the deadline. People can apply online, by phone (1-800-318-2596), through a paper application, or by making an appointment for in-person assistance.

Federally Facilitated Marketplace (FFM) Updates:

  • Enrollment Snapshot: After the first four weeks of this open enrollment period, more than 2 million Americans had selected plans through the FFM, according to a release from the Department of Health of Human Services (HHS). Sixty-five percent of those plan selections came from current enrollees taking action to renew their coverage. This week’s enrollment snapshot also includes a breakdown of the number of plan selections by state for the 38 states using the HealthCare.gov enrollment platform.
  • Special Characters Can Now Be Used on Applications: HHS announced that consumers can now use apostrophes, dashes, and other special characters — including letters with accent marks such as ñ and á — on their marketplace application. To help prevent data-matching issues, the name entered on the application needs to be an exact match to how it appears on documents that verify identity, citizenship, or immigration status.

State Updates:

  • California: Covered California’s website will add links to websites for certain standalone vision plans, and the board of directors posted a Request for Proposals for issuers interested in being considered.
  • Colorado: A typo in an income-verification letter to marketplace enrollees misstated the call center help line for Connect for Health Colorado. The correct number to call for assistance is 855-752-6749.
  • Hawaii: As the state transitions to the federal enrollment platform, Hawaii Health Connector was officially shut down on December 4. The Department of Human Services will assume outreach duties, and Hawaiians can enroll or renew coverage through HealthCare.gov.
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