Webinars

Webinar Archive

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  • Tax Filing Season: What to Expect and New Opportunities for the Enrollment Community

    By Enroll America, Intuit TurboTax, and Ceiba

    Health coverage and taxes are more connected then ever before. Get tips on how to help consumers navigate the ties between getting covered and tax filing season.

  • Exploring Plans With the Get Covered Plan Explorer

    By Enroll America

    November 17, 2015

    Take a walk through our newest free digital tool. The Get Covered Plan Explorer gives people personalized estimates of how much they’d spend in a year under all of the marketplace health plans available in their area. People can also use the Plan Explorer to see which plans cover their favorite doctors.

  • Reaching Consumers in the Third Open Enrollment Period: Who Are They and What Do They Need to Hear?

    By Enroll America

    October 28, 2015

    Get up to speed on the latest research on who is still uninsured, who needs to renew their coverage, and which messages they need to hear before they’ll take action, based on two recent studies from the Robert Wood Johnson Foundation.

  • How to Get the Most Out of the Get Covered Connector

    By Enroll America

    October 27, 2015

    You can use the Get Covered Connector to make it easier for people to find in-person enrollment help in your community. This webinar explores how the tool works, its newest updates, and how the Connector can enhance your enrollment work — no matter your role.

  • Working With the Criminal Justice Population

    By Enroll America

    August 4, 2015

    Interested in finding out how the enrollment community and probation organizations can team up to connect people involved in the criminal justice system to health coverage? This webinar explores new partnerships with the criminal justice system, promising practices for outreach and engagement, and post-enrollment support.

  • Making the Connection: How Centralized Scheduling Benefits Consumers, Assisters, and the Enrollment Community

    By Enroll America

    April 30, 2015

    Learn more about centralized scheduling tools — including the Get Covered Connector — that make it easier for consumers to make appointments for in-person enrollment help:

    • New findings on consumer preferences for getting in-person assistance.
    • Takeaways from organizations that have enhanced their outreach and enrollment programs by using centralized scheduling tools.
    • The future of the Get Covered Connector for the upcoming open enrollment period.
  • Helping Consumers Get Covered and Stay Covered — Initial Lessons Learned From OE2

    By Enroll America

    March 5, 2015

    In this webinar, you’ll find out our most important lessons learned from OE2, based on the latest data from the outreach campaign that contacted more than 6 million consumers. You’ll hear from Enroll America staff about the on-the-ground, online, and coalition-driven outreach strategies that can maximize enrollment in the years to come.

  • Successfully Navigating the Tax Filing Moment

    By Enroll America and Intuit TurboTax

    January 26, 2015

    Taxes and health coverage are more connected now than ever. With health coverage status affecting taxes for the first time this year and the close of the second open enrollment period (OE2) overlapping with the start of the tax filing season, enrollment stakeholders should seize the tax filing moment to help consumers get covered and stay covered. Learn about ways to leverage partnerships with tax-focused groups and get answers to your questions about the ways health coverage relates to tax filing.

  • Learning and Leading Together: Promising Outreach Practices During Open Enrollment

    By Enroll America, Hispanic Access Foundation, and Public Health Seattle and King County

    October 2013

    Nearing the end of the first month of open enrollment, we shared what we’d already seen working and how to move forward. We covered the best practices that have emerged so far, hearing directly from leaders on the ground about what’s worked — and what is still a work in progress — in their outreach and enrollment efforts, along with guidance on what to consider as you plan ahead.

  • #Ready4OE2: Effective Strategies for the Second Open Enrollment Period

    By Enroll America

    Thursday, October 2, 2014, through Wednesday, October 29, 2014

    With the second open enrollment period (OE2) kicking off on November 15, 2014, Enroll America hosted an eight-part webinar series in October to help enrollment stakeholders get #Ready4OE2. The eight-part series showcased successful strategies from OE1, covered concrete lessons learned that can be applied to OE2, and highlighted how OE2 will be different from OE1.

  • Finding a Health Care Home for the Homeless Under the Affordable Care Act

    By Enroll America and the National Health Care for the Homeless Council

    August 7, 2014

    An overview of the specific challenges and effective techniques for engaging with the homeless and building capacity to identify the right time to refer and extend your reach to the vulnerable.

    The webinar is appropriate for program managers and line staff in outreach and education in general settings and in organizations that are experienced with the homeless.

  • Health Insurance + Schools: Why and How to Conduct School-Based Outreach

    By Enroll America, The Children’s Partnership’s ALL IN for Health Campaign, Montebello Unified School District, and Harlandale Independent School District

    July 22, 2014

    Find out why schools are uniquely suited to help families learn more about their new health coverage options. Our panel shared successful outreach resources for how schools can get facts to important communities — including young parents, key minority groups, and women.

  • State of Enrollment: Lessons Learned and the Way Forward

    By Enroll America

     July 10, 2014

    Enroll America’s team provided an overview of key sections from the in-depth State of Enrollment report in this webinar. The report is a compilation of lessons learned during the initial open enrollment period and best practices for outreach efforts, coalition work, and leveraging data to connect people to coverage.

  • Review of National Findings: Why Did Some People Enroll and Not Others?

    By Enroll America and PerryUndem Research & Communication

    June 10, 2014

    The webinar reviewed our national survey of consumers who enrolled in health coverage during the first open enrollment period, as well as consumers who did not sign up and remain uninsured. The prominent health care research firm PerryUndem conducted the survey with Enroll America in April 2014 to identify the factors that drove consumers to get covered, compare characteristics of those who enrolled and those who didn’t, and better understand the consumer experience during the enrollment process. On the webinar, we discussed the results in detail and answered questions about the new findings.

  • Women and ACA: How to Use Your New Health Coverage (Like a Pro)

    By Enroll America, National Partnership for Women & Families, National Women’s Law Center

    May 6, 2014

    For the first time, millions of women and families now have access to quality and affordable health coverage. Access to guaranteed health services is finally a reality, however knowing what’s covered and how to use health insurance can be confusing. Join our expert panel as they break down how health insurance works and answer questions on how to access important benefits such as birth control, preventive services, and more.

  • Shifting Gears: The Enrollment Landscape Post-March 31

    By Enroll America

    April 23, 2014

    The March 31 deadline has come and gone, but our work is far from done. Millions of consumers have coverage for the first time, and millions more could get covered in the coming months through Medicaid, the Children’s Health Insurance Program, and Special Enrollment Periods for marketplace coverage. Our webinar began the conversation about what we’ve learned during the first open enrollment period and what work lies ahead to help more Americans get — and keep — affordable coverage. Check out the recording and slides.

  • The Enrollment Opportunity for Criminal Justice Populations

    By Enroll America, The California Endowment, and Californians for Safety and Justice

    April 9, 2014

    We co-hosted a webinar with The California Endowment and Californians for Safety and Justice to discuss the work currently being done to ensure that criminal justice populations are connecting to the new coverage options available as a result of the Affordable Care Act. Watch the recording above — and check out the slides and related resources below — to learn about successful partnerships between criminal justice and health care systems in three states, best practices for setting up a health care enrollment program for people in the justice system, and resources for taking this work to the next level.

  • The Road to March 31 — Effective Outreach and Enrollment Strategies to Use Now

    By Enroll America

    February 19 – March 5, 2014

    Enroll America hosted a six-part webinar series expanding on outreach and enrollment strategies that could have the greatest impact in a limited amount of time to maximize enrollment in health coverage. The webinar series took place over the course of three weeks from the end of February into the beginning of March, trying to focus on what could be done before the end of the first open enrollment period.

    We covered concrete strategies encouraging everyone working on outreach and enrollment to capitalize on their strengths, and helped identify easy ways for all of us to evaluate our efforts and focus our resources.

  • Health Insurance + Schools: Why and How to Conduct School-Based Outreach

    By Enroll America, The Children’s Partnership’s ALL IN for Health Campaign, and Minneapolis Public Schools

     January 28, 2014

    As trusted messengers in their communities, schools are uniquely suited to help families learn more about their new health insurance options. Furthermore, conducting outreach through schools allows us to reach many important communities — including young parents, key minority communities, and women. We held this webinar on how and why to conduct school-based outreach.

  • Key Messages for the Latino Community / Mensajes Claves para la Comunidad Latina

    By Enroll America

     January 22, 2014

    We covered important talking points, a uniformed set of terms, and key messages to use when engaging the Latino community and media around enrollment. Based on findings from a recent study conducted by our partner PerryUndem, we highlighted how our Spanish messaging/talking points will assist in communicating with Latino community members. Please share with partners and community members that work or engage the Latino community. While the presentation was in English, talking points were presented in Spanish.

  • Enroll America Presents National Findings: Uninsured Midway Through ACA Open Enrollment Results of Uninsured

    By Enroll America and PerryUndem

     January 15, 2014

    We highlighted the results of a comprehensive national survey that offers a snapshot of what uninsured consumers are hearing and thinking about the Health Insurance Marketplace midway through the first open enrollment period. The survey was conducted in late December by PerryUndem, a prominent non-partisan public opinion research firm with extensive health sector experience.

  • Planning Ahead: Collaborating to Maximize Outreach and Enrollment

    By Enroll America, City of Houston Department of Health and Human Services, Get Covered Pennsylvania, and Planned Parenthood Greater Northwest

    December 2013

    We discussed how outreach and enrollment stakeholders — community colleges, rural organizations, navigators, or otherwise — must coordinate efforts and collaborate to ensure consumers get information and help they need to enroll. We heard examples of how to plan for the coming months and concrete ideas for organizations getting ready for their next steps.

  • Mobilizing Through Faith for a Healthier Community

    By Enroll America, National Latino Evangelical Coalition, and National Baptist Convention

    November 2013

    Following the launch of Get Covered America’s faith outreach initiative, we discussed how to develop national faith education strategies, how to collaborate with our  campaign on faith outreach, and the on-the-ground tactics we’re using around faith organizing. The webinar featured best practices for engaging different faiths.

  • She Knows: Healthy Homecomings Info Session

    By Enroll America, Doctors for America, Raising Women’s Voices, and Colorado Organization for Latina Opportunity and Reproductive Rights (COLOR)

    November 2013

    As part of our Get Covered America campaign’s “She Knows” series, we discussed the importance of women serving as trusted messengers to help get the word out about the new health insurance options available to American families. And with the holidays around the corner, we featured tips on how to start conversations with friends and families about how they can get covered.

  • She Knows Health Is Important: Get the Facts. Get Covered.

    By Enroll America, MomsRising, National Partnership for Women & Families, and Doctors for America

    September 2013

    Women make up 45 percent of the uninsured and make 80 percent of health care decisions for American families. We discussed how the Affordable Care Act benefits women and how they can get themselves and their family covered. We know women want to feel secure that they know the information before they share it, so this webinar also provides key messages and examples on how to start the conversations about health coverage with friends and loved ones.

  • We’ve Got Navigators, Now What?

    By Enroll America, Florida Covering Kids & Families, Wisconsin Primary Health Care Association, and Hispanic Federation, Inc.

    September 2013

    This webinar discussed how all enrollment stakeholders — Navigator, assister, or otherwise — must coordinate to ensure consumers get the help they need to enroll. We addressed how groups in different kinds of states and with different roles can work together. We heard from consortia in different states about how they’re planning for the coming months, and we offered concrete ways for all kinds of organizations to get engaged, both with Enroll America and with other stakeholders in your state.

  • Making Enrollment Easier: New Guidance from CMS

    By Enroll America, Centers for Medicare and Medicaid Services (CMS), and Center for Budget & Policy Priorities (CBPP)

     June 2013

    This webinar with experts from CMS and CBPP outlines five strategies that are available to all states to automate and streamline enrollment. These options are available regardless of a States decision on the Medicaid expansion or the type of health insurance marketplace that will be available in the state. CBPP also provides a deeper dive on an enrollment strategy that uses data from the Supplemental Nutrition Assistance Program (SNAP) to streamline enrollment in Medicaid.

  • So You Want to Be a Navigator? Best Practices for Navigator Grant Applications

    By Enroll America, Legal Aid Society of Southwest Ohio, Baptist Healing Trust, and Arizona Alliance for Community Health Centers

    April 2013

    Application and enrollment assistance will be critical to connecting the uninsured to coverage through the new health insurance marketplaces. This webinar provides an overview of the new federal navigator grant opportunity, identifies resources that applicants may find useful, and features community leaders from three states with federally-facilitated marketplaces who are either planning to pursue the new navigator funding opportunity and/or have experience using federal grants to provide enrollment assistance. This webinar also highlights key lessons learned from previous outreach and enrollment campaigns and outlines the principles of effective community-based efforts.

  • Enroll America’s Research and Message Findings

    By Enroll America, PerryUndem, and GMMB

    February 2013

    Enroll America partnered with Lake Research Partners and GMMB to conduct a comprehensive national enrollment survey of over 1,800 adults who are likely eligible for free or reduced cost coverage through the new health insurance marketplaces. Using the survey results, they then conducted 10 focus groups in four major U.S. cities to learn more about the messages that will educate Americans and convince them to enroll. This webinar discusses the key findings from this research.

  • Planning Enrollment Assistance: Emerging Best Practices in Two States

    By Enroll America, Covered California, and the Illinois Maternal and Child Health Coalition

    December 2012

    In this webinar, two special guests — Sarah Soto-Taylor from Covered California (California’s exchange) and Kathy Chan from the Illinois Maternal and Child Health Coalition — discuss progress on outreach, education, and enrollment assistance planning in their states.

  • Help! Providing Consumers the Assistance They Need to Enroll

    By Enroll America, Georgetown Center for Children and Families, Arkansas Health Benefits Exchange Partnership

    October 2012

    This webinar took place on October 11, 2012 and featured Deepak Madala of Enroll America, Tricia Brooks of Georgetown Center for Children and Families, and Sandra Cook from the Arkansas Health Benefits Exchange Partnership. The webinar explored the importance of in-person assistance for the millions of people who will be newly eligible to enroll in coverage starting next year. Although the process will be as simple and streamlined as possible, studies have shown that consumers take the task of applying for coverage and choosing a health plan seriously, and many will rely on in-person assistance to enroll. Our experts explored the opportunities available to states as they design programs to provide assistance, and the choices different states have made or are contemplating as they set up assister and navigator programs.

  • Public Education and Outreach: Who’s Leading the Way?

    By Enroll America, Washington Health Benefit Exchange, Minnesota Health Insurance Exchange

     August 2012

    This webinar took place August 22, 2012 and featured Martine Apodaca of Enroll America and two communications directors from state health insurance exchanges: Michael Marchand of the Washington Health Benefits Exchange and Mary Sienko of the Minnesota Health Insurance Exchange. Martine provided an update on Enroll America’s public education campaign and related research. The other speakers offered insights into their planning processes as they work to design effective branding, messaging, and outreach strategies to educate the public about the new coverage options that will be available through health insurance exchanges.

  • An Equitable Approach to Enrolling Communities of Color

    By Enroll America, The Greenlining Institute, the National Council of La Raza, and the Maryland Health Care for All! Coalition

    June 2012

    This webinar took place June 13, 2012 and featured Carla Saporta and Alexis Dennis of The Greenlining Institute, Sergio Munoz of NCLR, and Suzanne Schlattman of the Maryland Health Care for All! Coalition. The speakers shared information about a new health equity framework and how it can guide enrollment efforts, key eligibility and enrollment policy issues to ensure robust enrollment among Latinos, and lessons learned from a Medicaid outreach and education campaign targeting African Americans in Maryland.

  • Verifying Eligibility in the Digital Age

    By Enroll America, Sellers Dorsey, and HP Enterprise Services

    February 2012

    This webinar took place February 15, 2012 and featured Jim Jones of Sellers Dorsey (previously of Wisconsin Medicaid) and Richard Evans of HP Enterprise Services (previously of the Oklahoma Health Care Authority). The speakers shared information about three states’ experiences building electronic Medicaid verification systems (WI, CO, and OK), and highlighted the challenges and opportunities involved in creating electronic verification systems that support the full continuum of coverage that will be available by 2014.

  • Building Blocks: The ABCs of Designing Enrollment Materials People Can Read

    By Enroll America and MAXIMUS Center for Health Literacy

    December 2011

    This webinar, which took place December 13, 2011, featured experts from the Center for Health Literacy talking about important strategies and “tricks of the trade” that anyone working on enrollment issues should learn about and put into action now to ensure that enrollment websites, applications, and other materials are written and designed in ways that people will actually understand. Applying for coverage and shopping for a health plan are not simple endeavors, but writing materials in plain language and ensuring they are readable, translated appropriately, and designed to be visually appealing can make the process much smoother from start to finish.

  • Designing an Application Process That Works

    By Enroll America and Enroll UX 2014

    October 2011

    This webinar, which took place on October 26, 2011, explored some of the current best practices in health coverage application processes, as well as the federal framework for applications for health coverage beginning in 2013. The webinar also provided information about the innovative Enroll UX 2014 project, which will offer design standards for an online health insurance portal for exchanges that will make it easier for people to understand the coverage they may be eligible for and will support their enrollment decision-making.

  • Choices for States in the Newest Federal Eligibility and Enrollment Regulations

    By Enroll America, Centers for Medicare and Medicaid Services (CMS), and National Academy of State Health Policy (NASHP)

    September 2011

    This webinar, which took place on September 28, 2011, reviewed the content and state challenges and opportunities related to federal regulations published in August that address Medicaid, CHIP, and exchange eligibility and enrollment. These proposed regulations provide the backbone for the eligibility and enrollment systems that must be designed between now and the start of open enrollment in 2013, but they also leave many decisions up to states.

  • How to Get the Most Out of the Get Covered Connector

    By Enroll America

    October 27, 2015

    You can use the Get Covered Connector to make it easier for people to find in-person enrollment help in your community. This webinar explores how the tool works, its newest updates, and how the Connector can enhance your enrollment work — no matter your role.

  • Making the Connection: How Centralized Scheduling Benefits Consumers, Assisters, and the Enrollment Community

    By Enroll America

    April 30, 2015

    Learn more about centralized scheduling tools — including the Get Covered Connector — that make it easier for consumers to make appointments for in-person enrollment help:

    • New findings on consumer preferences for getting in-person assistance.
    • Takeaways from organizations that have enhanced their outreach and enrollment programs by using centralized scheduling tools.
    • The future of the Get Covered Connector for the upcoming open enrollment period.
  • State of Enrollment: Lessons Learned and the Way Forward

    By Enroll America

     July 10, 2014

    Enroll America’s team provided an overview of key sections from the in-depth State of Enrollment report in this webinar. The report is a compilation of lessons learned during the initial open enrollment period and best practices for outreach efforts, coalition work, and leveraging data to connect people to coverage.

  • We’ve Got Navigators, Now What?

    By Enroll America, Florida Covering Kids & Families, Wisconsin Primary Health Care Association, and Hispanic Federation, Inc.

    September 2013

    This webinar discussed how all enrollment stakeholders — Navigator, assister, or otherwise — must coordinate to ensure consumers get the help they need to enroll. We addressed how groups in different kinds of states and with different roles can work together. We heard from consortia in different states about how they’re planning for the coming months, and we offered concrete ways for all kinds of organizations to get engaged, both with Enroll America and with other stakeholders in your state.

  • So You Want to Be a Navigator? Best Practices for Navigator Grant Applications

    By Enroll America, Legal Aid Society of Southwest Ohio, Baptist Healing Trust, and Arizona Alliance for Community Health Centers

    April 2013

    Application and enrollment assistance will be critical to connecting the uninsured to coverage through the new health insurance marketplaces. This webinar provides an overview of the new federal navigator grant opportunity, identifies resources that applicants may find useful, and features community leaders from three states with federally-facilitated marketplaces who are either planning to pursue the new navigator funding opportunity and/or have experience using federal grants to provide enrollment assistance. This webinar also highlights key lessons learned from previous outreach and enrollment campaigns and outlines the principles of effective community-based efforts.

  • Planning Enrollment Assistance: Emerging Best Practices in Two States

    By Enroll America, Covered California, and the Illinois Maternal and Child Health Coalition

    December 2012

    In this webinar, two special guests — Sarah Soto-Taylor from Covered California (California’s exchange) and Kathy Chan from the Illinois Maternal and Child Health Coalition — discuss progress on outreach, education, and enrollment assistance planning in their states.

  • Help! Providing Consumers the Assistance They Need to Enroll

    By Enroll America, Georgetown Center for Children and Families, Arkansas Health Benefits Exchange Partnership

    October 2012

    This webinar took place on October 11, 2012 and featured Deepak Madala of Enroll America, Tricia Brooks of Georgetown Center for Children and Families, and Sandra Cook from the Arkansas Health Benefits Exchange Partnership. The webinar explored the importance of in-person assistance for the millions of people who will be newly eligible to enroll in coverage starting next year. Although the process will be as simple and streamlined as possible, studies have shown that consumers take the task of applying for coverage and choosing a health plan seriously, and many will rely on in-person assistance to enroll. Our experts explored the opportunities available to states as they design programs to provide assistance, and the choices different states have made or are contemplating as they set up assister and navigator programs.

  • Helping Consumers Get Covered and Stay Covered — Initial Lessons Learned From OE2

    By Enroll America

    March 5, 2015

    In this webinar, you’ll find out our most important lessons learned from OE2, based on the latest data from the outreach campaign that contacted more than 6 million consumers. You’ll hear from Enroll America staff about the on-the-ground, online, and coalition-driven outreach strategies that can maximize enrollment in the years to come.

  • Review of National Findings: Why Did Some People Enroll and Not Others?

    By Enroll America and PerryUndem Research & Communication

    June 10, 2014

    The webinar reviewed our national survey of consumers who enrolled in health coverage during the first open enrollment period, as well as consumers who did not sign up and remain uninsured. The prominent health care research firm PerryUndem conducted the survey with Enroll America in April 2014 to identify the factors that drove consumers to get covered, compare characteristics of those who enrolled and those who didn’t, and better understand the consumer experience during the enrollment process. On the webinar, we discussed the results in detail and answered questions about the new findings.

  • Key Messages for the Latino Community / Mensajes Claves para la Comunidad Latina

    By Enroll America

     January 22, 2014

    We covered important talking points, a uniformed set of terms, and key messages to use when engaging the Latino community and media around enrollment. Based on findings from a recent study conducted by our partner PerryUndem, we highlighted how our Spanish messaging/talking points will assist in communicating with Latino community members. Please share with partners and community members that work or engage the Latino community. While the presentation was in English, talking points were presented in Spanish.

  • Enroll America Presents National Findings: Uninsured Midway Through ACA Open Enrollment Results of Uninsured

    By Enroll America and PerryUndem

     January 15, 2014

    We highlighted the results of a comprehensive national survey that offers a snapshot of what uninsured consumers are hearing and thinking about the Health Insurance Marketplace midway through the first open enrollment period. The survey was conducted in late December by PerryUndem, a prominent non-partisan public opinion research firm with extensive health sector experience.

  • Enroll America’s Research and Message Findings

    By Enroll America, PerryUndem, and GMMB

    February 2013

    Enroll America partnered with Lake Research Partners and GMMB to conduct a comprehensive national enrollment survey of over 1,800 adults who are likely eligible for free or reduced cost coverage through the new health insurance marketplaces. Using the survey results, they then conducted 10 focus groups in four major U.S. cities to learn more about the messages that will educate Americans and convince them to enroll. This webinar discusses the key findings from this research.

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