As we all get ready to help consumers get — and stay — covered during the next open enrollment period, we were very pleased that the Centers for Medicare and Medicaid Services (CMS) released the 2017 assister training yesterday.
With content rolling out six weeks earlier than last year, assisters now have more time to complete the necessary training to help individuals starting November 1.
The training contains Navigator and Certified Application Counselor (CAC) curricula for the states that use the HealthCare.gov platform. And similarly to last year, assisters can find the 2017 training through the Marketplace Learning Management System (MLMS). For more information on how assisters should complete the training, click here.
CMS estimates that training materials will take approximately 20 hours for Navigators and five – 10 hours for CACs to complete.
Have questions about this year’s training? CACs can contact CACQuestions@cms.hhs.gov. Navigators can contact their personal CMS project officers.