Enrollment assisters can now benefit from an updated and enhanced federal training curriculum as they get ready for the second open enrollment period (OE2).
We know consumers are more likely to get covered if they can get in-person help, and the new training materials will certify assisters to help consumers in their community. The online training is now available through the Health Insurance Marketplace Learning Management System.
The curriculum applies to assisters in federally facilitated and partnership marketplaces. (Click here to find out which category your state is in.) The Centers for Medicare and Medicaid Services (CMS) has estimated that the updated training will take around 20 hours for Navigators (similar to last year) and 5-10 hours for Certified Application Counselors (CACs).
The new training materials feature more details on topics like immigration, counting certain kinds of income, and helping specific populations such as survivors of domestic abuse and college students, according to an August bulletin from CMS.
All assisters should contact the organization they are affiliated with to determine when to take the training for 2015, and more information will be coming from CMS on how to navigate the training curriculum, including instructions on how to log into the system. Continue to check back in with us for updates!