A new article by Claudia Page of Social Interest Solutions highlights a unique opportunity for states. Federal funding is available to help states establish eligibility and enrollment systems that integrate enrollment across multiple programs.
According to Page, a “silo phenomenon” forces eligible consumers in many states to navigate a complex maze of processes and systems to successfully enroll in available programs or services. She says that an integrated enrollment system can help eliminate this problem and “improve the consumer experience, decrease administrative costs by removing duplication and manual processes, and ultimately ensure people who are eligible receive all the needed services for which they qualify.”
In November 2010, the Centers for Medicare and Medicaid Services (CMS) announced that, until December 31, 2015, it will match, at a rate of 90 percent, state investments in Medicaid computer systems that enhance interoperability with other health and human services programs.
Taking advantage of opportunities for federal funding like this 90/10 match is only one of seven things enrollment stakeholders can do to keep enrollment efforts on track in 2012. Check out our new publication, An Enrollment Checklist for 2012, for more information on the important enrollment-related work that states and enrollment stakeholders must tackle this year.]]>