By Enroll America

  • How Can Consumers Get Help Enrolling in Health Coverage?

    Enroll America, March 2013

    This factsheet provides an overview of four types of assisters that will help consumers apply for and enroll in health coverage

  • Telephonic Signatures: An Essential Tool for Enrollment

    Enroll America and Benefits Data Trust, February 2013

    Benefits Data Trust partnered with Enroll America to develop this short policy brief to highlight the importance of telephonic signatures, or "spoken signatures," as a crucial technology solution to ensure a smooth application and enrollment process for those applying for health coverage over the phone.

  • Comments on Proposed Medicaid, CHIP, and Exchange Rules

    Enroll America, February 2013

    Enroll America submitted these comments on the proposed rules to Medicaid, Children's Health Insurance Programs, and Exchanges released in January 2013.

  • Informing Enroll America's Campaign: Findings from a National Study

    Enroll America, January 2013

    Enroll America partnered with Lake Research Partners and GMMB to conduct a comprehensive national enrollment survey of over 1,800 adults who are likely eligible for free or reduced cost coverage through the new health insurance marketplaces. Using the survey results, we then conducted 10 focus groups in four major U.S. cities to learn more about the messages that will educate Americans and convince them to enroll. This report is a summary of the key findings from this research.

  • Presumptive Eligibility

    Enroll America, January 2013

    This factsheet describes the options for states and hospitals to make presumptive eligibility determinations starting in 2014.

  • Navigator and In-Person Assistance Programs

    Enroll America, Updated January 2013

    This factsheet summarizes the basics of the navigator and in-person assistance programs.

  • Translations that Hit the Mark

    Enroll America, October 2012

    Part of our health literacy series, this brief focuses on when and how to translate written materials into languages other than English, as well as how to ensure that you end up with high-quality translations. It also provides tips on managing the translation process.

  • Best Practices in Outreach and Enrollment for Health Centers

    Enroll America, September 2012

    This piece discusses key practices that health centers and primary care associations can use to make their outreach and enrollment efforts even more effective in the coming years. Best practices are grouped into five categories: (1) Invest in Outreach Staff, (2) Make Technology Work for You (without Spending a Fortune), (3) Recognize Everyone’s Role in Outreach, (4) Hold On to What You’ve Got, and (5) Seek Resources to Ensure Sustainability.

  • Health Centers' Important Role In Outreach and Enrollment

    Enroll America, September 2012

    This issue brief describes why health centers are such important partners in outreach and enrollment work, and builds the financial case for enrolling uninsured health center patients in the new coverage options coming in 2014 (Medicaid and coverage available through health insurance exchanges). The piece includes state-level data on health centers' per-patient revenues for Medicaid compared to sliding fee scale patients, as well as the number of uninsured patients served by health centers in each state in 2011.

  • Bridging the Enrollment Gap: The Importance of Providing In-Person Assistance

    Enroll America, August 2012

    In 2014, millions of Americans will gain access to coverage for the first time. Unfortunately, a significant number of the newly eligible do not yet know about the new benefits or how to enroll. It will be essential to ensure that they know that there are new coverage opportunities, that they can enroll in many different ways (online, by phone, in person, or through a traditional mail-in application), and that in-person assistance is available to help them navigate the process. This brief examines the importance of in-person assistance and identifies a variety of ways stakeholders can help their state develop a robust outreach and application assistance network.

  • Comments on the Interim Final Exchange Establishment Regulations

    Enroll America, May 2012

    Enroll America submitted these comments on the interim final exchange establishment regulations. They address issues related to the role of agents and brokers in exchange eligibility and enrollment, coordination between exchanges and agencies administering Medicaid and CHIP, and timeliness standards for exchange eligibility determinations.

  • Comments on the Interim Final Medicaid Eligibility Regulations

    Enroll America, May 2012

    Enroll America submitted these comments on the interim final Medicaid eligibility regulations. They address privacy and security standards for data exchange, timeliness standards for Medicaid and CHIP eligibility determinations, and coordination of eligibility and enrollment processes between Medicaid, CHIP, and Exchanges.

  • Design that Enhances Readability

    Enroll America, April 2012

    This piece is the third in our health literacy series authored by our partners at the MAXIMUS Center for Health Literacy. It focuses on how to use white space, alignment, and font choices to make enrollment materials easier to read and understand.
  • An Enrollment Checklist for 2012

    Enroll America, March 2012

    This issue brief describes seven essential things that stakeholders can do to keep enrollment efforts on track in 2012: take advantage of opportunities for federal funding, develop an effective outreach plan, automate enrollment, minimize documentation requirements, promote data-driven, integrated eligibility systems, ensure a comprehensive approach to consumer assistance, and create materials that are easy to read and understand.

    Also see the companion two-page fact sheet.
  • The Ideal Application Process for Health Coverage

    Enroll America, February 2012

    The Affordable Care Act requires states to use a single, streamlined application for all health coverage programs beginning in 2013. This issue brief explains the key steps in a streamlined application process and why they promote robust enrollment.

  • Communicating with Plain Language

    Enroll America, February 2012

    This piece is the second in our health literacy series authored by our partners at the MAXIMUS Center for Health Literacy. It offers ten easy tips for writing clear, concise, user-friendly materials.

  • An Introduction to Health Literacy and Enrollment

    Enroll America, December 2011

    This piece is the first in a series of issue briefs authored for Enroll America by experts at the MAXIMUS Center for Health Literacy on best practices for writing and designing materials--like websites, applications, instructions, and marketing materials--that are clear, easy to read and understand, and that make it easier for people to enroll in health coverage. The piece provides an introduction to why health literacy is important, particularly when it comes to communicating effectively with the uninsured.

  • Comments on the State Exchange Certification Application

    Enroll America, January 2012

    Enroll America submitted these comments on the proposed Application for Approval of an American Health Benefit Exchange.

  • Comments on the Proposed Exchange Establishment Regulation

    Enroll America, October 2011

    Enroll America submitted these comments on the proposed exchange establishment regulations. This regulation addresses topics of importance to Enroll America’s mission including the timing of the initial and annual open enrollment periods for exchange coverage, consumer assistance tools and programs available through exchanges, Navigator programs, and the single, streamlined application.

  • Comments on the Proposed Exchange Eligibility Regulation

    Enroll America, October 2011

    Enroll America submitted these comments on the proposed exchange eligibility regulations. These proposed regulations address policies essential to achieving Enroll America's goal of simple, streamlined, seamless eligibility and enrollment, including applications, the eligibility and renewal process for exchange coverage and premium tax credits, coordination between exchanges and other agencies administering health coverage programs, and ensuring exchanges can offer appropriate assistance to people when they apply for and renew coverage. 

  • Comments on the Proposed Medicaid Eligibility Regulation

    Enroll America, October 2011

    Enroll America submitted these comments on the proposed Medicaid eligibility regulations. The proposed regulations address topics central to Enroll America’s work, including applications, the eligibility and renewal process, coordination between agencies and the No Wrong Door approach to enrollment, and ensuring appropriate assistance is available when people apply for and renew coverage.

  • Using Electronic Data to Make Enrollment Easier: A Closer Look at Utah’s eFind System

    Enroll America, August 2011

    Building systems that make optimal use of information technology to simplify enrollment is paramount to getting millions of Americans enrolled in coverage. Utah's eFind system provides one example of how to tap into existing databases to streamline the eligibility process. This piece provides an in-depth look at eFind and how it gathers readily-available electronic data from federal, state, and local databases to better determine applicant eligibility for a variety of public assistance programs.

  • Ten Ways to Make Health Coverage Enrollment and Renewal Easy

    Enroll America, August 2011

    Enrolling tens of millions more Americans in health coverage beginning in 2014 will require a significant departure from the traditional thinking about enrollment processes. This piece outlines key elements of this new vision for enrollment that will position states to maximize the number of people who are quickly and easily enrolled in coverage.