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Enroll America submitted these comments on the interim final exchange establishment regulations. They address issues related to the role of agents and brokers in exchange eligibility and enrol…
Published May 9
Verifying Eligibility in the Digital Age
Enroll America, Sellers Dorsey, and HP Enterprise Services, February 2012
This webinar took place February 15, 2012 and featured Jim Jones of Sellers Dorsey (previously of Wisconsin Medicaid) and Richard Evans of HP Enterprise Services (previously of the Oklahoma Health Care Authority). The speakers shared information about three states' experiences building electronic Medicaid verification systems (WI, CO, and OK), and highlighted the challenges and opportunities involved in creating electronic verification systems that support the full continuum of coverage that will be available by 2014. Slides and a replay of the webinar are available here.
Building Blocks: The ABCs of Designing Enrollment Materials People Can Read
Enroll America and MAXIMUS Center for Health Literacy, December 2011
This webinar, which took place December 13, 2011, featured experts from the Center for Health Literacy talking about important strategies and “tricks of the trade” that anyone working on enrollment issues should learn about and put into action now to ensure that enrollment websites, applications, and other materials are written and designed in ways that people will actually understand. Applying for coverage and shopping for a health plan are not simple endeavors, but writing materials in plain language and ensuring they are readable, translated appropriately, and designed to be visually appealing can make the process much smoother from start to finish. Slides and a replay of the webinar are available here.
Designing an Application Process that Works
Enroll America and Enroll UX 2014, October 2011
This webinar, which took place on October 26, 2011, explored some of the current best practices in health coverage application processes, as well as the federal framework for applications for health coverage beginning in 2013. The webinar also provided information about the innovative Enroll UX 2014 project, which will offer design standards for an online health insurance portal for exchanges that will make it easier for people to understand the coverage they may be eligible for and will support their enrollment decision-making. Presenters' slides and a replay of the webinar are available here.
Choices for States in the Newest Federal Eligibility and Enrollment Regulations
Enroll America, Centers for Medicare and Medicaid Services (CMS), and National Academy of State Health Policy (NASHP), September 2011
This webinar, which took place on September 28, 2011, reviewed the content and state challenges and opportunities related to federal regulations published in August that address Medicaid, CHIP, and exchange eligibility and enrollment. These proposed regulations provide the backbone for the eligibility and enrollment systems that must be designed between now and the start of open enrollment in 2013, but they also leave many decisions up to states. Check out the replay and slides shared on the webinar to learn more.