Enroll America Webinars
So You Want to be a Navigator? Best Practices for Navigator Grant Applications
Enroll America, Legal Aid Society of Southwest Ohio, Baptist Healing Trust, and Arizona Alliance for Community Health Centers
Application and enrollment assistance will be critical to connecting the uninsured to coverage through the new health insurance marketplaces. This webinar provides an overview of the new federal navigator grant opportunity, identifies resources that applicants may find useful, and features community leaders from three states with federally-facilitated marketplaces who are either planning to pursue the new navigator funding opportunity and/or have experience using federal grants to provide enrollment assistance. This webinar also highlights key lessons learned from previous outreach and enrollment campaigns and outlines the principles of effective community-based efforts.
Enroll America's Research and Message Findings
Enroll America, PerryUndem, and GMMB
Enroll America partnered with Lake Research Partners and GMMB to conduct a comprehensive national enrollment survey of over 1,800 adults who are likely eligible for free or reduced cost coverage through the new health insurance marketplaces. Using the survey results, they then conducted 10 focus groups in four major U.S. cities to learn more about the messages that will educate Americans and convince them to enroll. This webinar discusses the key findings from this research.
Planning Enrollment Assistance: Emerging Best Practices in Two States
Enroll America, Covered California, and the Illinois Maternal and Child Health Coalition
In this webinar, two special guests - Sarah Soto-Taylor from Covered California (California's exchange) and Kathy Chan from the Illinois Maternal and Child Health Coalition - discuss progress on outreach, education, and enrollment assistance planning in their states.
Help! Providing Consumers the Assistance They Need to Enroll
Enroll America, Georgetown Center for Children and Families, Arkansas Health Benefits Exchange Partnership
This webinar took place on October 11, 2012 and featured Deepak Madala of Enroll America, Tricia Brooks of Georgetown Center for Children and Families, and Sandra Cook from the Arkansas Health Benefits Exchange Partnership. The webinar explored the importance of in-person assistance for the millions of people who will be newly eligible to enroll in coverage starting next year. Although the process will be as simple and streamlined as possible, studies have shown that consumers take the task of applying for coverage and choosing a health plan seriously, and many will rely on in-person assistance to enroll. Our experts explored the opportunities available to states as they design programs to provide assistance, and the choices different states have made or are contemplating as they set up assister and navigator programs. Slides and a replay of the webinar are available by clicking the link above.
Public Education and Outreach: Who's Leading the Way?
Enroll America, Washington Health Benefit Exchange, Minnesota Health Insurance Exchange
This webinar took place August 22, 2012 and featured Martine Apodaca of Enroll America and two communications directors from state health insurance exchanges: Michael Marchand of the Washington Health Benefits Exchange and Mary Sienko of the Minnesota Health Insurance Exchange. Martine provided an update on Enroll America's public education campaign and related research. The other speakers offered insights into their planning processes as they work to design effective branding, messaging, and outreach strategies to educate the public about the new coverage options that will be available through health insurance exchanges. Slides and a replay of the webinar are available by clicking the link above.
An Equitable Approach to Enrolling Communities of Color
Enroll America, The Greenlining Institute, the National Council of La Raza, and the Maryland Health Care for All! Coalition
This webinar took place June 13, 2012 and featured Carla Saporta and Alexis Dennis of The Greenlining Institute, Sergio Munoz of NCLR, and Suzanne Schlattman of the Maryland Health Care for All! Coalition. The speakers shared information about a new health equity framework and how it can guide enrollment efforts, key eligibility and enrollment policy issues to ensure robust enrollment among Latinos, and lessons learned from a Medicaid outreach and education campaign targeting African Americans in Maryland. Slides and a replay of the webinar are available by clicking the link above.
Verifying Eligibility in the Digital Age
Enroll America, Sellers Dorsey, and HP Enterprise Services, February 2012
This webinar took place February 15, 2012 and featured Jim Jones of Sellers Dorsey (previously of Wisconsin Medicaid) and Richard Evans of HP Enterprise Services (previously of the Oklahoma Health Care Authority). The speakers shared information about three states' experiences building electronic Medicaid verification systems (WI, CO, and OK), and highlighted the challenges and opportunities involved in creating electronic verification systems that support the full continuum of coverage that will be available by 2014. Slides and a replay of the webinar are available by clicking the link above.
Building Blocks: The ABCs of Designing Enrollment Materials People Can Read
Enroll America and MAXIMUS Center for Health Literacy, December 2011
This webinar, which took place December 13, 2011, featured experts from the Center for Health Literacy talking about important strategies and “tricks of the trade” that anyone working on enrollment issues should learn about and put into action now to ensure that enrollment websites, applications, and other materials are written and designed in ways that people will actually understand. Applying for coverage and shopping for a health plan are not simple endeavors, but writing materials in plain language and ensuring they are readable, translated appropriately, and designed to be visually appealing can make the process much smoother from start to finish. Slides and a replay of the webinar are available by clicking the link above.
Designing an Application Process that Works
Enroll America and Enroll UX 2014, October 2011
This webinar, which took place on October 26, 2011, explored some of the current best practices in health coverage application processes, as well as the federal framework for applications for health coverage beginning in 2013. The webinar also provided information about the innovative Enroll UX 2014 project, which will offer design standards for an online health insurance portal for exchanges that will make it easier for people to understand the coverage they may be eligible for and will support their enrollment decision-making. Presenters' slides and a replay of the webinar are available by clicking the link above.
Choices for States in the Newest Federal Eligibility and Enrollment Regulations
Enroll America, Centers for Medicare and Medicaid Services (CMS), and National Academy of State Health Policy (NASHP), September 2011
This webinar, which took place on September 28, 2011, reviewed the content and state challenges and opportunities related to federal regulations published in August that address Medicaid, CHIP, and exchange eligibility and enrollment. These proposed regulations provide the backbone for the eligibility and enrollment systems that must be designed between now and the start of open enrollment in 2013, but they also leave many decisions up to states. Check out the replay and slides shared on the webinar to learn more.